FAQ

Frequently Asked Questions & Contact Form

Art & Illustration

PAPER: Arches cold-pressed watercolor paper for commissions, and Canson mixed media paper (super affordable!) for personal work.

WATERCOLORS: Prima Watercolors Tropical Watercolor Confections are great set for an affordable price. For fancier watercolors, I like the Sennelier tube paints – they’re super luxurious to paint with!

BRUSHES: No specific brand – I like round brushes. I usually go for the cheapest soft option.

COLORED PENCILS: Prismacolor Premier Colored Pencils.

DIGITAL: I use the Procreate app on the iPad Pro with an Apple Pencil. My favorite brushes are the charcoal block and the 6b pencil. Photoshop for any editing and prepping necessary to get my artwork ready for prints and stickers.

Fountain pens: TWSBI Eco is my ride-or-die, and comparatively affordable. Lamy Safari is a close second. I only use EF nibs because my handwriting is tiny.

Inks: I usually get samplers from Goulet Pens, but my favorites have been Pilot Iroshizuku brand (also great for painting with! My go-to is Fuyu-Syogun) and J. Herbin’s tiny little colored bottle inks. Both inks are fast drying and come in mini-sizes!

Writing paper: Rhodia. Northbooks, a local New York brand, makes a decent notebook with fairly fountain pen friendly paper. I also am in love with Traveler’s Company paper and Tomoe River paper (found in Hobonichis). Leuchtturm’s paper is too yellow for me.

Regular pens: Uniball Signo DX 0.38 for black gel pens; Sakura Gelly Roll for white pens. I don’t generally mess with felt-tip liners, although I do own quite a few.


Custom Artwork

Yes, of course! My commissions are open, and I offer custom pet portraits in my shop. Custom pet portraits usually take about 2-3 weeks to create and mail out, so please keep that in mind if you are ordering gifts!

If you have something else in mind, or if you are a business, please use the form at the bottom of this page to contact me directly or email me at sayhi.cissyartcafe@gmail.com. We can discuss what you had in mind, and the appropriate payment that works for both of us.

No worries! Shoot me an email or fill out the form at the bottom of the page, and I’ll see what I can do. I don’t usually charge extra for prints and stickers from stuff I’ve already made!


Shop

Yes! I will ship anywhere in the world, but it can get quite expensive. I take a pay cut to try and get shipping costs as low as I can for you. International shipping for stickers is $3, and they come in a stamped hand-addressed letter envelope. Prints and enamel pins have tracking, which means shipping is $10.

It takes me under 3 business days to get regular orders processed and shipped out. Here are some estimated shipping times depending on where you’re located:

USA: 2-8 business days;

Everywhere else: 2-3 weeks.

If it’s been past the amount of estimated shipping time, I’m so sorry! It’s likely that your order was lost in the mail. Please send me a note via the form at the bottom of this page or an email at sayhi.cissyartcafe@gmail.com with your order number and I’ll be happy to help you out.


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